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Terms and Conditions
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Bookings will only be confirmed once a completed Booking Confirmation Form has been received by fax. The Booking Confirmation Form. Rates vary according to the Season and Tariffs are subject to change anytime without notice. A linen fee of $50.00 will be charged for all bookings for the provision of sheets, towels and beach towels. A mid stay cleaning service is available at a cost of $100.00 for Manly Beach Retreat Trident and $80.00 for Manly Beach Retreat Central including fresh linen. A telephone service is provided in the apartment for your convenience and guests may make up to 30 local calls free of charge during their stay. Excess calls will be charged to your credit card at 30 cents per call. Access to ISD and STD calls is not available. Conditions of Holiday Lettings 1. The apartment is to be used for holiday purposes only for the period stated on your booking form and confirmed on your receipt and the apartment may not be sub let. 2. Collection of keys can be arranged between 2.00pm and 5.00pm on the day of arrival. Key collection outside these hours is by special arrangements and a $50 fee applies. 3. Bookings commence from 2.00pm on the day of arrival and end at 10.00am on the day of departure. Failure to vacate the premises by 10am on the scheduled day of departure will result in a full days rent being debited to the Bond amount held. 4. All bookings must be confirmed by the payment of a deposit of $500.00 either by Credit Card at the time of booking or by the receipt of a cheque within 7 days of the booking being made. Booking deposits paid by cheque will be confirmed upon clearance of the cheque (normally 5 working days). 5. Full payment of all accommodation charges is required 28 days prior to arrival. 6. For bookings made within 28 days of arrival, full payment will be required at the time of booking. 7. The apartment is to be left in a clean and tidy state including removal of all rubbish. All kitchen areas including the stove and oven should be wiped clean to remove any food scraps or spills. Failure to leave the apartment in a clean and tidy state will result in additional cleaning costs of $100.00, which will be withheld from the Bond. 8. Where a tenant looses their keys a key replacement cost of $100.00 will be charged against the Bond. 9. Where a tenant is locked out of their apartment or fails to collect the keys at the designated collection point as previously arranged an after-hours key collection fee will be levied of $50.00 to be debited against the Bond. 10. Cancellation and Refund Policy:
11. All bookings are subject to the payment of a $500.00 Bond to cover potential damage to the apartment by tenants or their guests. The bond is payable with the accommodation balance and will be fully refunded within 7 days of departure provided the apartment has been left in a clean and tidy state with no damage or breakages. 12. Tenants are required to report all breakages, damage and lost keys to the owner immediately they become apparent. The tenant will be responsible for any damage incurred to the property by themselves or their guests and the owners reserve the right to withhold part or all of the Bond of $500.00 to cover such damage and to pursue the occupants for any additional damage not covered by the Bond amount. 13. The premises has been described in good faith and no responsibility or refund for alleged misrepresentation can be accepted. 14. No refund will be made for any unused portion of a holiday booking. 15. No responsibility is taken for tenant's personal property left on the premises. All bookings are made and accepted on the understanding that the Tenant has read and agreed to the Terms and Conditions of the Booking outlined herein.
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